Job Description

*Overview*
We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support in a fast-paced dental office environment. This role requires proficiency in various medical software systems and a strong understanding of dental terminology and procedures.

*Duties*

* Greet patients warmly and manage the front desk operations efficiently.
* Schedule appointments and manage the dental office calendar.
* Handle patient inquiries and provide information regarding services offered.
* Verify insurance coverage and process patient billing, including medical coding and documentation review.
* Maintain accurate patient records in compliance with HIPAA regulations.
* Assist with medical administrative support tasks, including filing, data entry, and managing multi-line phone systems.
* Coordinate with dental staff to ensure smooth patient flow and care plans.
* Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft, or Dentrix for patient management.
* Process payments and manage medical collections as necessary.

*Skills*

* Strong knowledge of medical terminology, CPT coding, ICD-9, ICD-10, and insurance verification processes.
* Experience with EHR systems and health information management is essential.
* Bilingual abilities are a plus to enhance patient communication.
* Proficient computer skills including Microsoft Office Suite and typing skills (10 key typing preferred).
* Excellent phone etiquette and customer service skills to ensure a positive patient experience.
* Previous experience in a dental office or clinic setting is highly desirable.
* Ability to work collaboratively within a team while managing multiple tasks effectively. If you are passionate about providing excellent patient service in a dental setting and possess the required skills, we encourage you to apply for this rewarding opportunity.

Job Types: Full-time, Part-time

Pay: $25.35 - $30.53 per hour

Expected hours: 24 – 40 per week

Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off

Ability to Commute:
* Hood River, OR 97031 (Required)

Ability to Relocate:
* Hood River, OR 97031: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Work at office, Relocation,

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